FNB is the only bank that will open accounts for refugees and asylum seekers.
You will need valid documents either section 22 asylum seeker permit or section 24 refugee status, and proof of residence.
You will not be able to open the account on the same day. The bank will verify your documents with the Department Of Home Affairs and then they will contact you once your papers have been verified.
It can sometimes take as long as a few months before you hear back from the bank. We recommend calling or going in to the bank to check on the status of your application after about two weeks.
If a bank does not allow you to open or access your bank account because of your documentation status, please contact us.